EXAM FIELD-SERVICE-CONSULTANT FEES - FIELD-SERVICE-CONSULTANT INTERACTIVE PRACTICE EXAM

Exam Field-Service-Consultant Fees - Field-Service-Consultant Interactive Practice Exam

Exam Field-Service-Consultant Fees - Field-Service-Consultant Interactive Practice Exam

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Tags: Exam Field-Service-Consultant Fees, Field-Service-Consultant Interactive Practice Exam, Valid Field-Service-Consultant Exam Labs, Valid Field-Service-Consultant Test Pattern, Reliable Field-Service-Consultant Test Voucher

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Salesforce Field-Service-Consultant Exam covers various topics, including field service lightning setup, field service lightning mobile app setup, field service lightning optimization, and field service analytics. Field-Service-Consultant exam also evaluates candidates' knowledge of Salesforce solutions for scheduling and dispatch, service contracts, asset and inventory management, and work orders. Passing Field-Service-Consultant exam requires a thorough understanding of Salesforce field service management and the ability to apply that knowledge to real-world situations.

To prepare for the Salesforce Field-Service-Consultant Certification Exam, candidates can take training courses, study the official exam guide, and practice with sample questions. Salesforce also offers a certification study group where candidates can connect with other professionals studying for the exam and share best practices. With the right preparation, candidates can pass the exam and earn the valuable Salesforce Field-Service-Consultant certification.

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Salesforce Field-Service-Consultant Interactive Practice Exam - Valid Field-Service-Consultant Exam Labs

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Salesforce Field-Service-Consultant Certification Exam is designed for professionals who are responsible for implementing and managing the Salesforce Field Service Lightning solution. Salesforce Certified Field Service Consultant certification exam tests a candidate's knowledge and skills in designing and deploying solutions that enable field service organizations to provide exceptional service to their customers. The Salesforce Certified Field Service Consultant certification is ideal for professionals who have experience in managing field service operations and are looking to enhance their skills and knowledge in the field.

Salesforce Certified Field Service Consultant Sample Questions (Q29-Q34):

NEW QUESTION # 29
A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is about to expire. Which two upsell activities should the CSR consider? Choose 2 answers.

  • A. Open a Case and inform Customer of weekend service pricing.
  • B. Open a Case and create a Work Order for the Dispatch Team.
  • C. Open a Case and a renewal Opportunity for the Sales team.
  • D. Open a Case and send email with new Service Offerings.

Answer: A,D


NEW QUESTION # 30
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers

  • A. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
  • B. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
  • C. Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
  • D. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.

Answer: B,C


NEW QUESTION # 31
Northern Trail Outfitters has several business units (BU) and each BU uses specific data extensions, like Product Information.
How should they configure these data sources7

  • A. Use the File Transfer Activity to import data into each BU.
  • B. A Share data extensions from the top-level BU.
  • C. Give users the Administrator Role so they can see all of the data.
  • D. Create a local copy of the product data in each BU.

Answer: B


NEW QUESTION # 32
An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?

  • A. Resource Schedule Optimization
  • B. Global optimization
  • C. Customer First scheduling
  • D. Emergency scheduling

Answer: B

Explanation:
Global optimization is a feature that allows rescheduling multiple service appointments at once based on predefined criteria such asemergency priority, travel time, or skills[194]. Global optimization would allow Universal Containers to realign available resources with open work by running an optimization job that prioritizes emergency work and assigns it to the best available resources[195]. Resource Schedule Optimization is a feature that allows scheduling service appointments for individual resources based on their availability and preferences[196]. Resource Schedule Optimization would not allow Universal Containers to realign available resources with open work because it does not consider multiple resources or service appointments at once. Emergency scheduling is a feature that allows creating and assigning emergency service appointments to the best available resources[197]. Emergency scheduling would not allow Universal Containers to realign available resources with open work because it does not reschedule existing service appointments. Customer First scheduling is a feature that allows prioritizing customer preferences and satisfaction when scheduling service appointments[198]. Customer First scheduling would not allow Universal Containers to realign available resources with open work because it does not prioritize emergency work or reschedule existing service appointments. References: https://help.salesforce.com/s/articleView?id=sf.
fs_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_optimization_global_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_resource_schedule_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_scheduling_emergency_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_scheduling_customer_first_overview.htm&type=5


NEW QUESTION # 33
Northern Trail Outfitters is using Journey Builder to send emails to loyalty members based on recent activity. They anticipate that approximately half of their contacts will meet the entry criteria for their Journey.
How should they configure their entry source'

  • A. Use a Contact Data Entry Source to segment the data configured in Attribute Groups in Contact Builder.
  • B. Use a Query Activity in Automation Studio to create a segment before entering the journey.
  • C. Use an Import Activity in Automation studio to filter the data as a Data Extension Entry Source.
  • D. Use a Data Extension Entry Source with an applied filter based on recent member activity.

Answer: B


NEW QUESTION # 34
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